In recent years, the tax authorities at all levels in our country firmly establish the publicans have equal legal status and service concept, in accordance with laws and regulations as the basis, to the reasonable needs of the taxpayers oriented, with information as the basis, in order to improve the degree of tax compliance for the purpose of tax service work of the overall requirements, and continuously enrich the content service, innovative service means, perfect service mechanism, improve the level of work.
First, the gradual establishment and improvement of the tax service system. The State Administration of Taxation has released a "tax credit rating management pilot scheme", "tax service specification (Trial)", "on the further advance tax public opinion", "on the implementation of the" two burden optimization of tax service work of opinions ", the national tax system in 2010 - 2012 tax planning services", the announcement about the rights and obligations of taxpayers, the tax service hall management approach (Trial) ", the State Administration of Taxation on Further Strengthening the State Tax Bureau and Local Taxation Bureau cooperation opinions" and a series of systems and measures.
Two is the rich content of the tax service. The tax authorities to actively expand the publicity of tax law, tax consulting, tax services, tax services and protection of the rights and interests of content.
Three is the tax service platform to promote the construction of a steady. The tax authorities with information as the basis, actively play the tax service hall, 12366 tax service hotline, tax website service carrier role.
Four is to improve the institutional mechanisms. To promote the tax service work and health carried out in an orderly manner, the tax authorities at all levels actively establish tax service leadership system and working mechanism, through the perfect leadership system, strengthen cooperation mechanism, improve the evaluation mechanism, set up guarantee mechanism of talent team for tax service work smoothly provide a powerful guarantee.